It’s perfectly normal to have questions when it comes to care. Here are some of the most common ones we are asked. If you can’t find what you’re looking for below, please get in touch. We’re happy to chat through any queries and concerns you may have.
How does live-in care differ from residential care or hourly care?
How much does live-in care cost?
Can I get help with paying for care?
How quickly can live-in care be arranged?
How does Promedica24 select your Care Workers?
How do I choose my care worker?
What happens if the chemistry isn’t right with my care worker?
How frequently is my care reviewed?
How long would I/we have the same Care Worker for?
Do you offer short-term care?
What happens if my needs change?
How do I/we pay the care worker?
What do I do if I have any concerns at any time?
My family can’t thank Promedica24 enough for the professional care and support they gave us
My family can’t thank Promedica24 enough for the professional care and support they gave us while caring for mum for the last 11 months. All the Care Workers we had in this time cared for mum extremely well with dignity, they became one of the family.