It’s perfectly normal to have questions when it comes to care. If you can’t find an answer to your question below, get in touch. We’re happy to chat through any queries and concerns you may have.
Home, there’s no place like it
Life shouldn’t stop just because you need care. We’ll facilitate your independence at home so you can keep being yourself.
Live-in care means a carer lives in your home with you, full time, in order to provide one-to-one personalised care.
Our live-in carers give you the option to stay in your own home, with additional support and companionship. This means you can maintain your independence and stay close to friends, family, familiar neighbours and pets, while giving you and your loved ones peace of mind.
Our carers will help you with things like cooking, cleaning, gardening, shopping and socialising, plus your morning and night time routines, so you can continue to plan out your days how you want to.
We know there’s no one-size-fits-all approach to care, that’s why our live-in care is entirely customised to you. Because of this, the cost will depend on the kind of support and size of care team you need.
Prices start at £995 per week.
In some cases, it’s possible to get support from a local authority to go towards your live-in care costs. Get in touch with one of our regional partners for more information – they are experts in these kinds of payments and are more than happy to help.
At Promedica24, carers are the foundation of our business. That’s why we take necessary measures to ensure they are carefully selected, trained to a high standard and security screened, taking personal and professional references from previous care experience.
Many of our carers have chosen care as a vocation, having a love for what they do. We’re proud to have them as core members of our team.
Our carers report to our experienced care managers. Compared to an unregulated live-in personal assistant, this support system provides a quality of care you can rely on, giving you and your family peace of mind.
Drawing on years of experience, our aim is to pair you with a carer who meets all your needs. We take the time and consideration to bring you together with the perfect companion based on personality, interests and lifestyle, with your happiness and wellbeing as our priority.
We’ve learned to be sensitive to people’s individual needs, and to resolve any issues that arise with the support of our wider team and highly experienced care managers.
Your chosen carer usually stays with you for an average of six weeks. As the end of the six weeks approaches, you’ll be introduced to a new carer. Both carers will stay with you for 12-24 hours during the changeover to allow the first carer to leave for their break, to ensure a smooth transition.
You’ll be able to preserve your routines and preferences and won’t notice any differences in the level and quality of care you’ve become accustomed to. This same process repeats when your original carer returns.
Yes, we do. Our short-term services range from two to six weeks and can support you with things like coming home after a hospital stay, respite cover for family members or carers, or providing comfort with compassionate end-of-life care.
We’ll regularly review your personalised care plan to ensure that, if your needs change, we can act promptly to keep your care plan perfectly suited to you.
If your care needs change, we can increase your levels of support and even bring in additional carers if necessary.
We’ll be on hand to explain any implications these changes would have in terms of increased cost. Don’t worry, nothing will ever change without your express permission in writing.
Payments can be made directly to Promedica24 and we’ll take care of paying all of our team. You can pay us monthly or fortnightly, via cheque or standing order – whatever suits you.
If you ever have any questions, whether you’ve been with us for months or are just getting started with live-in care, get in touch. We’ll be happy to visit whenever we’re needed.