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Your local Care Consultant
covering the Manchester and surrounding areas…

For over a decade, Promedica24 has been a symbol of compassion, providing exceptional live-in care, hourly care, and companionship services to the residents of Manchester. Our unwavering dedication shines especially bright in communities, where access to quality care can be limited, ensuring no one is left behind, forgotten, or neglected.

With extensive experience caring for individuals with a wide range of conditions—including dementia, Parkinson’s, cancer, and end-of-life care, as well as those transitioning home after hospital stays—we are exceptionally well-equipped to meet diverse care needs with the utmost professionalism and empathy. We deeply understand the challenges faced by individuals and their families, and our commitment is to provide comprehensive support at every step, focusing on personalized outcomes that enhance overall well-being.

Our dedicated carers are the backbone of our success, continually engaging in professional development initiatives to ensure every individual under our care receives support characterized by respect, empathy, and genuine companionship. Our ultimate goal is to match those we care for with carers who can significantly enhance their quality of life at home, fostering an environment that promotes well-being and sustained independence.

At Promedica24, we are more than just a care provider; we are a trusted partner, walking alongside our clients and their families, offering unwavering support and compassion at every step. Our commitment to exceptional care is woven into the fabric of our being, a testament to our enduring dedication to enhancing the lives of those we serve.

Begin your journey with us today by taking advantage of our complimentary online care assessment.

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    Speak to a Care Consultant

    Our team are waiting and ready to help you

    Please note this form is for care queries only. If you are looking to join our team please apply on our Recruitment page. Job applications sent via this form will not be processed.

    Our Services

    Providing home care services throughout the Manchester, including:

    Ancoats, Ardwick

    Beswick, Blackley, Burnage

    Chorlton-on-Medlock, Clayton, Crumpsall

    Fallowfield

    Gorton

    Harpurhey, Hulme

    Levenshulme, Longsight

    Miles Platting, Moss Side, Moston

    Newton Heath, Northenden

    Openshaw

    Rusholme

    Withington, Wythenshawe

     

    Request Funding Guide

    Request Funding Guide

    We understand that wondering how you’re going to be able to fund the cost of your live-in carer can be an extremely worrying one. Depending on your personal circumstances, however, there may be public funding or benefits available to you to support you with costs.

    For more information on funding and benefits that are available, get in touch with us – we know our way around the different options and our team are more than happy to help you with any worries you may have.

      Request a call back

      To speak to a member of our team please fill in our contact form

      What does a home carer do?

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      The primary role of a carer is to provide you or your loved one with the care and support they require to continue enjoying a comfortable and independent life, all from the comfort of their own home.

      Responsibilities of a carer may include household tasks such as cleaning and laundry, preparing meals and snacks, helping you get out and about or providing assistance with personal care, such as bathing, getting dressed and going to the toilet. However, if your care needs are more complex carers may provide a higher level of care depending on your care plan. They can administer medication or support conditions such as dementia or Parkinson’s.

      Learn about the care conditions we support or start your free online care assessment.

      How does Promedica24 select your care team?

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      At Promedica24, our carers are the foundation of our business. That’s why we take necessary measures to ensure they are carefully selected, trained to a high standard and security screened, taking personal and professional references from previous care experience.

      Many of our carers have chosen care as a vocation, having a love for what they do. We’re proud to have them as core members of our team.
      Our carers report to our experienced care managers. Compared to an unregulated live-in personal assistant, this support system provides a quality of care you can rely on, giving you and your family peace of mind.

      During your care assessment, we assess not only your care needs but also learn about your interests, beliefs, likes and dislikes so we can pair you with the right carer who you will develop a close and meaningful relationship with.

      What is the difference between Care Quality Commission (CQC) regulated care vs introductiory agencies?

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      Promedica24 is regulated and rated Good by the Care Quality (CQC) Commission. This means that we can provide you with fully regulated and safe care. Our high standards are not only set by us but also by the regulator.

      Introductory agencies will not manage your care and you will have full responsibility for paying your carer’s salary, making sure that everything is covered from the tax perspective and trusting that your carer went through a robust recruitment process like the one that is required from the CQC regulated providers.

      How does live-in care differ from residential care or hourly care?

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      Live-in care means that a carer will live in your home with you, full-time, in order to provide one-to-one personalised care. 

      Our live-in care packages give you the option to stay in your own home, with additional support and companionship. This means you can maintain your independence and stay close to friends, family, familiar neighbours and pets while giving you and your loved ones peace of mind.

      Our carers will help you with things like cooking, cleaning, gardening, shopping and socialising, plus your morning and nighttime routines, so you can continue to plan out your days how you want to.

      Find out more

      Can I get help with paying for care?

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      In some cases, it’s possible to get support and funding from a local authority to go towards your live-in care costs. Get in touch with one of our regional partners for more information – they are experts in these kinds of payments and are more than happy to help.

      Find out more

      What happens if my carer isn’t right for me?

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      Drawing on years of experience, our aim is to pair you with a carer who meets all your needs. We take the time and consideration to bring you together with the perfect companion based on personality, interests and lifestyle, with your happiness and well-being as our priority.

      We’ve learned to be sensitive to people’s individual needs and to resolve any issues that arise with the support of our wider team and highly experienced care managers.

      Do you offer short-term respite care?

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      Yes, we do. Our short-term services range from as little as two weeks and can support you with things like coming home after a hospital stay, respite cover for family members or carers, or providing comfort with compassionate end-of-life care.

      Find out more or start your free online care assessment.

      Care Quality Inspected and rated Good - Promedica24

      Care Quality Commission (CQC)

      Promedica24 are regulated by the Care Quality Commission (CQC) who monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety. Their published findings, including performance ratings, help people view the level of care quality delivered by individual providers.

      We are delighted with our reports which are testament to the strength and commitment of our team. Promedica24 is made up of a strong core care team with over 100 years of combined experience in health and social care, supported by truly exceptional people who believe passionately that everybody should be able to stay at home and receive the best possible care.”

      – Grzegorz Wrzosek, Country Manager
      Promedica
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