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Your local Care Consultant
covering Lincolnshire and surrounding areas

Since 2013, Promedica24 has provided compassionate live-in care and companionship services across Lincolnshire and surrounding areas. We proudly serve our community, particularly in rural areas where care options are often limited.

At Promedica24, we understand the importance of providing person-centred care tailored to the unique needs of each individual. Our services include live-in care and companionship, ensuring that our clients receive dedicated support in the comfort of their own homes.

With years of experience in caring for individuals with various conditions such as dementia, Parkinson’s, cancer, and end-of-life care, and assisting those transitioning home from hospital stays, we are equipped to meet diverse care needs. We understand the challenges individuals and their families face, and we are committed to providing comprehensive support every step of the way. Focusing on the best outcomes for each person individually.

Our dedicated carers undertake ongoing development, ensuring that every person under our care receives person-centred support marked by respect, empathy, and companionship. Our goal is to match clients with carers who can enhance their quality of life at home, fostering an environment where they can thrive and maintain their independence.

Start your free online care assessment here.

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    Our team are waiting and ready to help you

    Please note this form is for care queries only. If you are looking to join our team please apply on our Recruitment page. Job applications sent via this form will not be processed.

    Providing home care services throughout Lincolnshire, including:

    Alford

    Balderton, Barton-upon-Humber, Boston, Bourne, Brigg

    Coningsby

    Donna Nook

    Grantham, Grimsby

    Holbeach, Horncastle, Humberston

    Immingham, Ingoldmells

    Lincoln, Long Bennington, Long Sutton

    Market Deeping, Newark-on-Trent

    North Hykeham

    Scunthorpe, Skegness, Sleaford, Spalding, Spilsby

    Wyberton

    Promedica
    Request Funding Guide

    Request Funding Guide

    We understand that wondering how you’re going to be able to fund the cost of your live-in carer can be an extremely worrying one. Depending on your personal circumstances, however, there may be public funding or benefits available to you to support you with costs.

    For more information on funding and benefits that are available, get in touch with us – we know our way around the different options and our team are more than happy to help you with any worries you may have.

    Care Quality Inspected and rated Good - Promedica24

    Care Quality Commission (CQC)

    Promedica24 are regulated by the Care Quality Commission (CQC) who monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety. Their published findings, including performance ratings, help people view the level of care quality delivered by individual providers.

    We are delighted with our reports which are testament to the strength and commitment of our team. Promedica24 is made up of a strong core care team with over 100 years of combined experience in health and social care, supported by truly exceptional people who believe passionately that everybody should be able to stay at home and receive the best possible care.”

    – Grzegorz Wrzosek, Country Manager

    What does a home carer do?

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    The primary role of a carer is to provide you or your loved one with the care and support they require to continue enjoying a comfortable and independent life, all from the comfort of their own home.

    Responsibilities of a carer may include household tasks such as cleaning and laundry, preparing meals and snacks, helping you get out and about or providing assistance with personal care, such as bathing, getting dressed and going to the toilet. However, if your care needs are more complex carers may provide a higher level of care depending on your care plan. They can administer medication or support conditions such as dementia or Parkinson’s.

    Learn about the care conditions we support or start your free online care assessment.

    How does Promedica24 select your care team?

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    At Promedica24, our carers are the foundation of our business. That’s why we take necessary measures to ensure they are carefully selected, trained to a high standard and security screened, taking personal and professional references from previous care experience.

    Many of our carers have chosen care as a vocation, having a love for what they do. We’re proud to have them as core members of our team.
    Our carers report to our experienced care managers. Compared to an unregulated live-in personal assistant, this support system provides a quality of care you can rely on, giving you and your family peace of mind.

    During your care assessment, we assess not only your care needs but also learn about your interests, beliefs, likes and dislikes so we can pair you with the right carer who you will develop a close and meaningful relationship with.

    What is the difference between Care Quality Commission (CQC) regulated care vs introductiory agencies?

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    Promedica24 is regulated and rated Good by the Care Quality (CQC) Commission. This means that we can provide you with fully regulated and safe care. Our high standards are not only set by us but also by the regulator.

    Introductory agencies will not manage your care and you will have full responsibility for paying your carer’s salary, making sure that everything is covered from the tax perspective and trusting that your carer went through a robust recruitment process like the one that is required from the CQC regulated providers.

    How does live-in care differ from residential care or hourly care?

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    Live-in care means that a carer will live in your home with you, full-time, in order to provide one-to-one personalised care. 

    Our live-in care packages give you the option to stay in your own home, with additional support and companionship. This means you can maintain your independence and stay close to friends, family, familiar neighbours and pets while giving you and your loved ones peace of mind.

    Our carers will help you with things like cooking, cleaning, gardening, shopping and socialising, plus your morning and nighttime routines, so you can continue to plan out your days how you want to.

    Find out more

    Can I get help with paying for care?

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    In some cases, it’s possible to get support and funding from a local authority to go towards your live-in care costs. Get in touch with one of our regional partners for more information – they are experts in these kinds of payments and are more than happy to help.

    Find out more

    What happens if my carer isn’t right for me?

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    Drawing on years of experience, our aim is to pair you with a carer who meets all your needs. We take the time and consideration to bring you together with the perfect companion based on personality, interests and lifestyle, with your happiness and well-being as our priority.

    We’ve learned to be sensitive to people’s individual needs and to resolve any issues that arise with the support of our wider team and highly experienced care managers.

    Do you offer short-term respite care?

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    Yes, we do. Our short-term services range from as little as two weeks and can support you with things like coming home after a hospital stay, respite cover for family members or carers, or providing comfort with compassionate end-of-life care.

    Find out more or start your free online care assessment.

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      To speak to a member of our team please fill in our contact form

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