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GDPR Privacy notice for Live-In Care Ambassadors

The information is currently being updated. If further information is needed email


GDPR Privacy notice for Live-In Care Ambassadors

The data controller is Promedica UK Ltd, in Watford, WD17 1AP, Cassiobury House, 11/19 Station Road, Watford, Herts

Promedica24 UK Ltd is responsible for (amongst other things):

storing your data in the IT system
contacting you in order to offer terms of agreement
Send you marketing materials from time to time

Any questions and requests regarding personal data may be sent electronically to the address of the Data Protection Officer, by sending an email to the following address: or by phone: +44 20 3318 5475, or by post: Cassiobury House, 11-19 Station Road, Watford, WD17 1AP.


The legal basis for data processing is:

our legitimate interests in: providing you with an offer and related information, administering any subsequent relationship and providing you with relevant marketing materials
contractual necessity

Access to your data will be provided to our employees, representatives, other entities from the Promedica24 Group cooperating with the above-mentioned companies, entities not belonging to the Promedica24 Group rendering IT, telecommunications, marketing and logistic services to our benefit, which support us in our operations.

Your data will also be stored by entities operating in the United States of America. These entities have joined the Privacy Shield program, approved by the European Commission, which means that they properly protect personal data.

When any agreement entered into comes to an end the data will be stored for 6 years. When an offer is not made or accepted, names and contact information will be stored for 6 months and then deleted.

You have the right to:

demand access to personal data, rectification, deletion or limitation, as well as the right to object to the processing and to transfer data
withdraw your consent to the processing of data or receive marketing content at any time, by sending an email to the following address: or by phone: +44 20 3318 5475, or by post. Withdrawing your consent will not affect the compliance with the right to process data, if such processing was performed before the consent was withdrawn
submit a complaint to the supervisory body regarding the processing of your personal data by us

Contact Details for ICO

Helpline No. 0303 123 1113 (open Mon-Fri 9am to 5pm).

postal address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Your data will not be used for profiling or making automated decisions.